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Customer Story

Wescon Controls Automates EDI Transactions and Improves Compliance with CAI ShopVue EDI

Wescon ControlsLeading manufacturer of machined control products for agriculture, construction, powersports and motorcycle markets
Wescon Controls Hero

Challenge

Wescon Controls is a leading manufacturer of machined control products serving agriculture, construction, powersports vehicles, and motorcycle markets. The company operates manufacturing plants in Wichita, Kansas and Juarez, Mexico, supplying major trading partners including Harley-Davidson, John Deere, Mercury Marine, Polaris, and Toro.

Wescon faced significant operational challenges with its legacy EDI infrastructure. Their existing EDI software lacked automation and required time-intensive manual processing of transactions. The legacy system and SyteLine (Infor CloudSuite Industrial) ERP required costly customization to meet the requirements of 6 different trading partners. EDI transaction data needed to be manually inputted into SyteLine, introducing potential for data entry errors and slowing business processes. Additionally, EDI information had to be integrated with a 3rd party shipping/scanning solution, creating fragmented systems and workarounds.

Solution

Wescon Controls selected the ShopVue EDI (formerly Radley) solution due to its seamless integration with SyteLine ERP. This allowed them to meet all trading partner requirements without costly customization. ShopVue replaced the legacy EDI software and successfully automated numerous processes while ensuring compliance with partner EDI standards.

The implementation automated inbound transactions including 830 Material Releases, 862 Shipment Schedules, 850 Purchase Orders, and 820 Remittance Advice documents. Outbound automation covered 810 Invoices and 856 Advance Shipment Notices (ASN). ShopVue EDI leveraged Wescon's existing 3rd party ShipStore software system through the SyteLine integration, creating one unified system of record for shipping serial numbers and eliminating manual handoffs.

The solution includes Radley's Business Activity Monitor dashboard, providing complete visibility to all EDI transactions in real-time. This on-demand SaaS deployment reduces infrastructure overhead while delivering enterprise-grade EDI capabilities.

Results

  • Eliminated nearly all legacy system manual data entry
  • Saved hours of transaction processing time per week
  • Reduced typo mistakes from manual data entry
  • Standardized data across all EDI transactions
  • Complete real-time visibility to EDI transactions via Business Activity Monitor
  • Full compliance with all 6 trading partner EDI requirements
  • Seamless integration between ShopVue EDI and SyteLine ERP
  • Single unified system of record for shipping serial numbers via ShipStore integration
  • Automated processing of inbound and outbound transactions
  • Eliminated manual workarounds and data entry for 4 employees

The Impact

"ShopVue EDI (Radley) has been great to work with and very knowledgeable with the system. Using a consultant to help us bridge between ShopVue and SyteLine provided us with a solid solution."

Travis Hoover, Director of IT, Wescon Controls

The investment in ShopVue EDI on-demand EDI solution has transformed Wescon Controls' transaction processing capabilities. By eliminating legacy system manual data entry, standardizing data, and achieving full trading partner compliance without customization, the company has dramatically improved operational efficiency and data integrity. The real-time visibility provided by Business Activity Monitor enables better business intelligence and faster response to issues.

Key Features Used

  • ShopVue EDI solution for multi-partner compliance
  • Seamless integration with SyteLine ERP
  • Automated inbound transaction processing (830, 862, 850, 820)
  • Automated outbound transaction processing (810, 856)
  • Business Activity Monitor dashboard for real-time visibility
  • ShipStore integration for unified shipping and serial number tracking
  • SaaS cloud deployment for reduced infrastructure overhead
  • No customization required for trading partner requirements
  • Manual data entry elimination and standardization
  • Trading partner compliance for Harley, John Deere, Mercury Marine, Polaris, Toro

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