Challenge
Coastal Millwork Supply, a full-service millwork shop founded in 2005, had outgrown its existing software systems and spreadsheets. As the company grew and market demand increased, their legacy systems couldn't handle the complexity of managing inventory, multiple product lines (interior doors, custom trim, moulding, cabinetry, rebar fabrication, and erosion control services), and job-site operations efficiently. The company needed an integrated solution designed specifically for the building materials and millwork industry that could provide visibility and control across all business functions.
Solution
Coastal Millwork selected CAI DataVue Timber & Millwork, an enterprise resource planning (ERP) solution designed specifically for the lumber and building materials industry. CAI DataVue Timber & Millwork includes integrated modules for inventory management, order processing, job costing, supplier management, and reporting. The system provides real-time visibility into warehouse inventory, allowing accurate order fulfillment and excellent customer service. Later, Coastal Millwork moved their infrastructure to DataVue's cloud-based data center, ensuring security, reliability, and always-available access to mission-critical applications without the risks of on-premise server management.
Results
- Impressive level of inventory control with real-time warehouse visibility
- Accurate knowledge of available products for sale at all times
- Improved operating efficiencies across all business functions
- Enhanced customer service through reliable product availability
- Integrated management of multiple product lines and services
- Cloud-based security and data protection
- Maximized uptime with cloud infrastructure reliability
- Elimination of risks associated with on-premise server management
- Streamlined job costing and supplier management
The Impact
The level of inventory control is impressive. We always know exactly what's in the warehouse and what's available for sale, which allows us to offer excellent service to our customers. CAI DataVue Timber & Millwork has done everything we needed it to do.
Key Features Used
- Real-Time Inventory Management
- Order Processing and Fulfillment
- Job Costing and Profitability
- Supplier Management
- Multi-Product Line Support
- Comprehensive Reporting
- Cloud-Based Infrastructure
- Data Security and Backups
- Industry-Specific Design
