Product Support

CAI Customer Support

If you need support assistance for your CAI products, please use the following contacts.

Ponderosa, Provisions, Seasoft, JMAS Support

Call (800) 422-4782 or email For emergency after hours/weekend (5p-8a Mon-Fri, all Sat/Sun), contact for Ponderosa, for Provisions, for Seasoft, and for JMAS.

ShopVue MES Support

Call (207) 773-0944 or email

Food Connex Support

Call (215) 794-7008 ext. 2 or email

Email Support

Robocom Support

CANADA: Call (905) 752-8293, US: Call (631) 861-2065; or email

Managed IT Support

Call (800) 422-4782 or email

Radley Support

For support of Radley iCARaS, iREDI and iSC, contact 248.559.6503. For Radley Endeavor Process Automation (EPA), contact 616.541.1008 or email

For all products, customers can also use the RadTrack customer portal to submit support tickets:

Login to RadTrack

xTuple Support

For xTuple ERP customer support, call 757.461.3022, option 2. Alternatively, customers can use the online portal to submit tickets:

xTuple Customer Portal

DataView Support

For DataView product support, call 603.893.9090. Support requests could also be sent to:

Email DataView Support