CAI Customer Support
If you need support assistance for your CAI products, please use the following contacts.
Ponderosa, Provisions, Seasoft, JMAS Support

Call (800) 422-4782 or email For emergency after hours/weekend (5p-8a Mon-Fri, all Sat/Sun), contact for Ponderosa, for Provisions, for Seasoft, and for JMAS.

ShopVue MES Support

Call (207) 773-0944 or email

Food Connex Support

Call (215) 794-7008 ext. 2 or email

Robocom Support

CANADA: Call (905) 752-8293, US: Call (631) 861-2065; or email

Managed IT Support

Call (800) 422-4782 or email