CAI Customer Support
If you need support assistance for your CAI products, please use the following contacts.
Ponderosa, Provisions, Seasoft, JMAS Support

Call (800) 422-4782 or email softwaresupport@caisoft.com. For emergency after hours/weekend (5p-8a Mon-Fri, all Sat/Sun), contact afterhoursponderosa@caisoft.com for Ponderosa, afterhoursprovisions@caisoft.com for Provisions, afterhoursseasoft@caisoft.com for Seasoft, and afterhoursjmas@caisoft.com for JMAS.

ShopVue MES Support

Call (207) 773-0944 or email support@shopvue.com.

Food Connex Support

Call (215) 794-7008 ext. 3 or email support@foodconnex.com.

Robocom Support

CANADA: Call (905) 752-8293, US: Call (631) 861-2065; or email support@robocom.com.

Managed IT Support

Call (800) 422-4782 or email techsupport@caisoft.com.

Resources
Resources