Managed IT & Cloud Services

If your organization faces challenges in monitoring network uptime, combating cyber threats, and providing effective technical support, it's time to consider CAI’s managed IT services. We help ensure your IT infrastructure runs smoothly so you to focus on what matters most—your business.

Managed IT & Cloud Services

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Managed IT & Cloud Services

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ABOUT CAI MANAGED IT

Reliable IT Support for Your Peace of Mind

At CAI, we understand that managing your IT environment can feel overwhelming. With continuous monitoring and proactive support from our Networking Operating Center (NOC), our team has eyes on your entire information technology infrastructure, all the time. Rather than scrambling to cover the cost of an unexpected IT failure, you can budget for a flat monthly fee. And the peace of mind of knowing your company’s valuable IT assets are in the hands of skilled, reliable experts is simply priceless.

Offered exclusively to our ERP software clients, we provide a one-stop source for trusted IT support.

Managed IT Plan Options

MANAGED IT BENEFITS

Transform Your Business with Managed IT Services

Strengthen your IT environment with CAI’s managed IT services, designed to ensure your IT infrastructure runs smoothly, securely, and efficiently. Our services provide you with the support and expertise you need to focus on your core business goals.

Save Time

Our managed IT services streamline your technology management, letting you focus your time on the core activities that drive your business forward.

Budget Effectively

Eliminate the stress of unexpected IT costs with a flat monthly fee that allows you to plan and budget effectively.

Increase Efficiency

Make the most of technology to streamline your operations and simplify workflows so your team can work smarter and achieve more with less effort.

Let our managed IT services handle the tech side of things so you can concentrate on what really matters to your business.

If a business is manufacturing and installing custom building material solutions, I can’t imagine there’s a better solution than Ponderosa. We honestly couldn’t be any happier with our decision to partner with Ponderosa, and I’d recommend the software highly to anyone doing production and installation.

Frank Moeller

Moeller Door & Window

OUR SERVICES

CAI Managed IT Services: Everything You Need in a Managed IT Service Provider

Performance Monitoring

Get 24/7 monitoring and management of all components of your Microsoft® Windows™ operating environment.

Proactive Issue Resolution

We send immediate alerts for any performance issues, analyze the issue, and take immediate steps to resolve it.

Advanced Threat Detection

Protect your network-connected “endpoints” (desktops, laptops, and tablets) against viruses and spyware.

Automatic Patching & Threat Protection

Automatic operating system patch management along with an anti-spam filter and website blocker help ensure that minor problems don’t become big―and expensive.

Certified Technicians

Our 24/7 IT Help Desk is staffed by knowledgeable, Microsoft-certified technicians who are familiar with your specific IT infrastructure.

Expert Support

Our team can assist in resolving day-to-day computer issues (e.g., email won’t work, an employee can’t print, etc.) to keep your team productive.

Inbound Email Filtering

Protect your inboxes against spam, viruses, and other malware. Easily preview and delete suspect messages before they are opened. Filtered emails are stored in an external quarantine accessible by your IT department or staff. The service is automatically updated for the latest threats.

Onsite & Cloud Data Backup

Secure your data with onsite and cloud-based server and computer backups. Back up specific files or the entire hard drive with incremental, dated restoration points for easy retrieval. If a server malfunctions, the service can assume the role of the server, providing a complete fail-safe.

Network Status Review Meetings

At CAI, feedback is essential to our business. Throughout the year, we’ll review outstanding issues and discuss potential new business challenges. This helps us know where we’re effective and where we can improve, and it gives you peace of mind that we’re focused on your needs.

CAI Cloud Services: Infrastructure-as-a-Service (IAAS)

Available for a fixed monthly subscription fee, CAI’s Cloud Services deliver a flexible Cloud Computing solution with the latest servers, networking technology, and storage that keeps your network running—securely—and lets you access applications anytime and anywhere.