Careers

Minotaur Software, the newest member of the CAI Software family, is growing! Minotaur’s team of smart and experienced software professionals has been in business for over 35 years serving the food industry, connecting office, plant, warehouse, and mobile workers so that data is available at the fingertips of food manufacturers. Minotaur provides robust food manufacturing and distribution functionality, enhances capabilities across the entire manufacturing lifecycle from raw material purchasing, through receiving, warehouse movement, manufacturing, quality assurance (QA) and traceability, inventory control and handheld warehouse management, to order entry/invoicing, EDI, and accounting.

What You’ll Do:
In this role you will work closely with Minotaur customers to support their implementation and technical needs providing a strong project management and customer focus. The Project Manager/Implementation Specialist role serves as main point of contact supporting Minotaur customers by providing technical support, training, and consulting for implementation. The Project Manager/Implementation Specialist works with customers to provide advanced customer support, understand needs, and provide solutions to best address. You will help build and test the client’s system and be on-site to provide on-site training and go-live support. This position offers great advancement opportunities as part of the growing CAI Software team.

Role Requirements:
• Strong project management and organizational skills;
• Understanding of Process Manufacturing essential;
• Strong ERP implementation experience;
• Strong customer service, critical thinking, and people communication skills;
• Experience working with software systems required. Some technical familiarity with Minotaur software (or similar) ideal;
• Basic programming experience required (C programming and SQL preferred); experience specifically with data structures, data storage and extraction preferred;
• Ability to provide ongoing advanced customer support;
• Ability to learn new software technologies/systems;
• Ability to translate complex requirements into actionable and relevant solutions;
• Ability to demonstrate a strong interest in how software is set up and a thoughtful, methodical approach to solving complex problems;
• Outstanding communication (verbal and written) and listening skills combined with strong time management and organizational skills;
• EDI knowledge beneficial;
• Experience working in the food industry strongly preferred;
• General understanding of financial and accounting principles preferred;
• Interest in working in a customer-focused, fast paced technology environment;
• Some travel required (10%) to customer locations for onsite training and go-live support;
• Bachelor’s degree (Computer Science preferred but not necessary)

Compensation / Benefits:
• We offer rewarding growth and career opportunities and a performance-based work environment that fosters growth through collaboration.
• We provide an excellent salary structure that is complemented by outstanding benefits, continuing education and much more.

Location: Virtual (Canada/U.S.)

To Apply: Please include a cover letter with your resume/CV and send to jobs@caisoft.com with “Project Manager - Minotaur” in the subject line.

CAI Software, LLC, developers of mission critical, production-oriented software, is growing! Our industry-specific solutions drive gains in business efficiencies, help lower operating costs and maximize performance while addressing the unique challenges found in multiple niche industries.

We are looking for a Lead Generation Manager to develop integrated lead generation plans designed to drive net new sales pipeline opportunities, accelerate existing opportunities, and cross-sell to existing customers. This position will involve you in multi-functional teams and report directly to the Chief Marketing Officer. The ideal candidate must be self-directed with experience driving leads targeting small to mid-sized organizations, with critical thinking skills, and the ability to manage and execute numerous projects simultaneously.

The Lead Generation Manager will be successful by:
• Achieving MQL and pipeline goals by product line within allocated budget and timelines.
• Synthesizing internal messages from multiple sources and providing input to teams to develop and execute campaign materials.
• Delivering integrated marketing plans for each program and training necessary stakeholders on the program and value.
• Helping train BDR team on qualifying leads generated.
• Monitoring and tracking the MQLs generated in the pipeline and developing plans to help drive conversion rates.

What we’re looking for:
• Bachelor’s degree, preferably in marketing or communications.
• A minimum of 5 years of experience in BtoB marketing campaign management and execution is required.
• Prior experience with HubSpot is mandatory, as is a solid knowledge of multiple channels to drive programs and the understanding of how to message and position to drive response.
• Experience in training telemarketing organizations and proficiency with Microsoft Professional Suite.
• Experience in food or manufacturing industries a plus.

Core to how you work:
• Communicates Effectively: You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Business Insight: You apply knowledge of business and the marketplace to advance goals.
• Manages Complexity: You make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.