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November 10, 2022
Business Development Representative (BDR)
CAI Software is seeking a top-notch Business Development Representative (BDR) to support our Manufacturing line of business which encompasses ERP, MES, WMS and EDI software solutions. A BDR at CAI Software is a key member of the Sales and Marketing team and is often the first point of contact for potential clients.

The BDR should possess a wide range of people-skills, be a self-starter, be quick to adapt to prospect conversations and develop high-level product knowledge of the CAI portfolio in order to explore client requirements and map them to our solutions.

Reporting to the Chief Customer Officer, the BDR functions as the tip of the spear to produce and drive new business for the company’s products and services. As a BDR, you will be tasked with generating new client opportunities through networking and follow up on ‘warm’ leads -- businesses that have received correspondence from us -- and need a real person to engage with them and begin to explore the benefits of our products and services. You will collaborate closely with Account Executives (AEs) on the Sales Team to fill the sales pipeline by qualifying prospects and scheduling discovery and demo meetings that lead to new customers.
What You'll Do
· Develop and maintain a strong understanding of CAI Software’s products and services, and the innovative ways we serve our clients
· Research potential clients to identify areas of their business that would benefit from our products and services
· Introduce CAI Software’s solutions to potential clients to determine if they can add value to their business operations
· Prospect, educate and qualify leads to create Marketing Qualified Leads (MQLs) that turn into discovery calls, first demos, and Closed Won deals
· Follow up on ‘warm’ leads -- businesses with whom we’ve corresponded – via various means to create new business opportunities (calling, email, trade shows)
· Utilize CRM to track communications and work with Director of Marketing to identify content to nurture and help move prospects into the sales process
· Utilize senior staff for training and guidance
What We're Looking For
· Strong communication and solid interpersonal skills
· Passion for helping small to mid-sized businesses, and understanding of the challenges such businesses face
· Self-starter with professional drive and initiative to succeed
· Ability to express technical and non-technical concepts clearly and concisely
· Excellent written and verbal communication skills
· Ability to prioritize different projects and stay on schedule
· Familiarity with the Microsoft Office 365 Suite and CRM (Microsoft Dynamics and HubSpot)

Preferred Skills and Experience:

· Bachelor's degree in marketing, communications, business or a related field
· 2+ years in a lead generation experience in a technology/IT related field
· We offer rewarding growth and career opportunities in a financially stable company, with a strong leadership team.
· We provide an excellent salary structure that is complemented by outstanding benefits, including health insurance (including dental, vision), life insurance, 401K plan, continuing education and much more.
Job Location
Portland Maine or Smithfield Rhode Island. Will consider remote candidates, but in-office preferred. Will provide a modest moving allowance.

About CAI Software, LLC

CAI Software, LLC is a recognized leader in the delivery of mission-critical, production-oriented enterprise resource planning (ERP), manufacturing execution systems (MES), warehouse management software (WMS), e-commerce electronic data interchange (EDI), and Enterprise Process Automation (EPA) software and services to leading companies in select vertical markets, including building materials, food processing, precious metals, manufacturing, and distribution. We service customers globally and are headquartered in Rhode Island, USA. For more information, please visit

CAI values diversity and encourages women, people of color, LGBTQ persons, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

CAI is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

CAI Software is headquartered in Rhode Island, USA. For more information, please visit For more information, follow the company on LinkedIn.
To Apply
To apply, please send your resume to
October 26, 2022
Sales Operations Analyst
The Sales Operations Analyst will work closely with our Sales and Marketing teams managing the functions essential to sales force productivity. Key role functions include:
• Planning
• Reporting
• Administration/Enhancement of CRM and Marketing systems
• Design/Build/Run/Enhance Power BI dashboards for Sales and Marketing
• Sales Process Optimization
What You'll Do
In this role, you will collect, organize, and analyze sales data (from leads to closed opportunities) to gain insight into what works and what doesn't in terms of increasing revenue. You will provide essential information to decision-makers, painting a picture of performance and progress opportunities as well as forecasting possible challenges. You will also be expected to propose solutions increasing the potential of various sales activity factors.

The Sales Operations Analyst will work closely with the Chief Customer Officers of Food & Beverage and Manufacturing and other internal stakeholders including the Director of Marketing, CFO, and other functions such as Product Management and Customer Success.

Job Duties
• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions in the organization.
• Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and CRM data quality and prioritize opportunities for improvement in close collaboration with sales enablement. Assists sales management in understanding process bottlenecks, inconsistencies, and areas where data is not being captured to effectively manage the sales/marketing process. Facilitates a culture of continuous process improvement.
• Creates and implements reporting and dashboards for the sales organization that focuses on improving efficiency, effectiveness, and productivity. Converts complex data into easily digestible presentations, graphs, or reports – uses analysis and visualization to tell the story behind the numbers in an appropriate way for each audience. Monitors the accuracy and efficient distribution of sales and marketing reporting, dashboarding and other intelligence essential to the sales organization. Recommends revisions to existing reports and assists in the development of new reporting tools as needed.
• Collaborates with Sales and Marketing to ensure proper lead management processes, metrics, and policies. Measures lead conversion rates/speed. Assess which marketing activities are resulting in the most opportunities and closed won sales.
• Manage all aspects of Dynamics CRM and HubSpot Marketing including workflow, reporting, maintaining data integrity/quality, user setup and training,
creating/maintaining user best practice documentation, monitoring system adoption and governance, and ensuring downstream systems (e.g., quotes, orders, invoicing) receive the data they need from CRM and Marketing.
• Implements enablement technologies including Dynamics CRM, HubSpot, ZoomInfo, and others. Works closely with sales management to optimize the effectiveness of the company’s technology investments.
• Collaborates with Accounting to help with sales incentive compensation administration.
• Establish metrics and objectives for Sales Operations and make recommendations for increasing sales productivity.
• Suggest items to include in the 12–18-month Sales Operations roadmap.
What We're Looking For
Knowledge and Skills

• Direct experience in a B2B organization’s Sales Operations team.
• Advanced experience with Microsoft Excel, Dynamics CRM, HubSpot, and/or similar tools.
• Experience implementing and managing reports and dashboards.
• Ability to create and track metrics relevant to sales and marketing.
• Creative thinking and problem-solving skills with an ability to innovate.
• Strong analytical ability, organizational, and communication skills.
• Ability to break down complex problems in a simplified way.
• Able to prioritize multiple projects and excel in a fast-paced environment.
• Ability to collaborate cross-functionally for the greater good of the company.
• A passion for the profession of sales.

Education and Work Experience

• Four-year college degree from an accredited institution preferred
• Minimum 3 years of strong analytical and problem-solving experience working in sales operations, business analyst role, process improvement, and/or program/project management, preferably at a B2B SaaS company.
• We offer rewarding growth and career opportunities in a financially stable company, with a strong leadership team.
• We provide an excellent salary structure with competitive base compensation and a strong annual bonus incentive plan.
• This is complemented by outstanding benefits, including health insurance (including dental, vision), life insurance, 401K plan, continuing education and much more.
Job Location
Portland, ME preferred, but the remote work is also acceptable.
To Apply
September 19, 2022
Sr. Software Architect
As a Sr Architect in our Radley Division, you will work with a team to help us create an awesome experience for our customers and help us to continue to grow. You will be using an architecture based on Microservices and APIs to build Enterprise-grade distributed systems for Manufacturing and Warehousing as well as supporting our current Process Automation/Warehouse Management system.
What You'll Do
What You’ll Do:
• Write clean, scalable, event driven code using .NET 6, .NET Framework, Typescript, JavaScript, and Xamarin.
• Debug and maintain existing code.
• Remain up to date with the terminology, concepts, and best practices for coding Microservices and APIs
• Design and develop technical interfaces, specifications, and architecture.
• Use and adapt existing Windows client applications to the web and Microservices.
• Create and test software prototypes.
• Create all types of tests to ensure code is functioning as expected.
What We're Looking For
• 5-10 years of development experience using .NET/.NET Core/.NET Framework/ASP .NET MVC
• 3 years of development experience using Angular/Typescript
• Solid understanding of relational (SQL Server/Oracle) and NoSQL databases (Mongo).
• Knowledge of the Distributed Application Runtime (DAPR)
• Understanding of Agile methodologies, particularly SCRUM.
• Knowledge of WCF, WCF Data Services, SOAP is a plus
• Android/Xamarin development experience is a plus.
• Knowledge of Docker Containers is a plus
• Excellent troubleshooting and communication skills.
• Ability to work well in a team setting.
• We offer rewarding growth and career opportunities in a financially stable company, with an experienced leadership team.
• We provide a competitive salary and incentive structure that is complemented by outstanding benefits, including health insurance (including dental, vision), life insurance, 401K plan, continuing education and more.
Job Location
Open. Note that the products that will be supported are located in Grand Rapids, MI.
To Apply
Please send a cover letter detailing why you want this opportunity and why you believe you can be successful in this role along with your resume/CV to